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Electronic Information and Reference Services

The Reference Department offers a wide variety of services and materials to assist with the research process including;

• Assistance with factual and research questions
• Instruction in identifying and using electronic resources
  (See all crash courses that we offer)
• Subject guides on finding and using materials
• Library instruction and research consultation
• Database & article searching

Ask a Reference Question

Reference Service is available in person, by phone, or by appointment (see below for Reference Desk phone numbers and locations); or use our online Ask a Librarian e-mail service.

We offer limited Chat reference service (12 pm - 6 pm, Monday through Thursday and 12 pm - 4pm, Friday).

You could also contact our subject and reference experts or consult our subject guides for any research help.

Librarian on Location

Reference Librarians are available to provide reference and research assistance outside of the Library building and in all areas of campus which allow wireless connectivity.

Our Librarian on Location program places a librarian in the residential housing lobbies, in student activities areas and other study areas on campus as a part of the Library's scheduled outreach program.

Student groups and academic departments can also request that a librarian be present during certain times in the semester to staff an area and provide academic information assistance.

To schedule at librarian at your location, please contact Tara Schmidt at x4894.

Contact Information

For more information about the Library's Reference Services, please contact:

Dell Davis, Head, Electronic Information and Reference Services
(210) 458-4618

Hours of Operation

See Library Hours for information regarding regular operating hours, semester breaks and holidays.